Efficient order management is pivotal for maintaining customer satisfaction, minimising operational costs, and driving business growth.

Problem Statement: Manual order entry, dispersed systems, and limited visibility create bottlenecks that slow down fulfilment, introduce costly errors, and hinder customer satisfaction. Businesses need a solution that replaces repetitive tasks with smart automation.

Solution Overview: Introducing Allsop’s AI-powered Sales Order Automation platform—a new, innovative, cloud-based solution hosted on Microsoft Azure. Designed to eliminate manual order entry and reduce operational overhead, our software uses advanced AI and RPA-style automation to capture, process, and track orders from any channel—all with 99% accuracy.

Key Benefits & USPs:

• 86% reduction in order processing costs, freeing teams to focus on value-driving tasks.
• 99% order accuracy, reducing manual errors and improving customer satisfaction.
• 100% visibility over your entire order flow, no matter the source—email, EDI, API, or portal.
• Multichannel capture and real-time validation, enabling faster fulfilment and proactive customer service.
• Real-time performance dashboards, giving insights into KPIs, leakage, and fulfilment.
• Seamless integration with Microsoft Azure, Dynamics 365, and a wide range of other ERP, CRM, and business systems, enabling flexibility across your tech stack.

Target Markets:

• Wholesale Distribution (with excellence in F&B)
• Food & Beverage
• Electrical Supplies
• Veterinary
• E-commerce & Retail

Key Features:

1. AI & Automation-Driven Order Processing:
   • Processes orders from email, EDI, APIs, and customer portals.
   • Captures and validates data in real-time, eliminating rekeying.
2. Integrated Inventory Management:
   • Aligns orders with stock levels, dispatch timelines, and delivery schedules for smarter fulfilment.
3. Order Leakage & Exception Management Dashboards:
   • Identify missed or stalled orders instantly, protecting revenue and accelerating support response.
4. CRM & ERP Connectivity:
   • Syncs with Microsoft Dynamics 365 and other major systems to consolidate data and drive better decisions.
5. Customer Experience & Collaboration Tools:
   • Improves transparency, speeds up communication, and supports customer self-service capabilities.

https://www.wetransact.io/