The HR GenAI Assistant – HR Policy Edition is an AI-powered solution designed to help organizations centralize, manage, and deliver HR policies to employees quickly and securely.

Built on Microsoft 365 and Azure technologies, the assistant integrates directly into Microsoft Teams, enabling employees to ask natural-language questions and receive accurate, grounded answers with citations from your organization’s official HR policies — and create HR support tickets when they need further assistance.

Key Capabilities

• Instant Policy Q&A: Employees get precise, AI-generated answers with direct links to relevant policy sections.

• Secure Policy Management: Centralized repository with version control, metadata tagging, and jurisdiction-specific addenda.

• Role- & Location-Aware Responses: Tailored answers based on employee role, department, and geographic location.

• Ticket Creation: Employees can log HR queries or requests directly from the chat interface, routed to the HR helpdesk or ticketing system.

• Seamless Integration: Works within Microsoft Teams, SharePoint, and your existing HR systems.

Benefits

• Reduce HR support workload by enabling employee self-service.

• Ensure consistent policy communication across the organization.

• Give employees an easy way to escalate questions or requests to HR.

• Increase employee engagement through easy, conversational access to HR information.