The SmartConX Dynamics 365 Connector enables seamless, bidirectional syndication between Microsoft Dynamics 365 and your Khoros community platform. It empowers organizations to unify and synchronize community-driven content across systems facilitating consistent, real-time data sharing and collaboration.

Whether pushing Dynamics community data to third-party platforms or ingesting external updates back into Dynamics, the connector ensures accurate, controlled dissemination of information. This results in better cross-platform engagement, improved customer service, and enhanced operational efficiency.

Built on top of Microsoft Dynamics 365, a cloud-based CRM solution, this connector leverages Dynamics' robust capabilities in sales, marketing, customer service, and integration to deliver a connected digital experience across communities.

Features

• Cross-Platform Syndication: Enables seamless collaboration and knowledge sharing between Dynamics and external communities by allowing content to be shared bidirectionally.
• Real-Time Synchronization: Ensures updates made in one platform are instantly reflected across all connected systems, maintaining data integrity and consistency.
• Selective Content Distribution: Offers fine-grained control to administrators for choosing specific content to syndicate, tailoring the flow of information to organizational needs.
• Granular Permission Controls: Protects sensitive data with customizable access controls, ensuring only authorized users can view or interact with syndicated content.
• Enterprise-Grade Integration: Built for scalability and flexibility, the connector integrates seamlessly with Microsoft Dynamics 365 and other Microsoft or third-party ecosystems.