The LiveRoute SmartDesk AI Agent transforms employee support by providing a centralized, intelligent assistant that works across Microsoft Teams, SharePoint, and web. It understands natural language, connects to your internal systems, and delivers fast, secure, and contextual answers to employee questions—reducing manual effort and driving self-service.

Benefits and Outcomes:

• 40–60% faster support resolution
• Reduced volume of recurring support tickets
• Consistent, standardized employee communication
• Increased employee productivity and satisfaction
• Multilingual, role-based support enablement