The CA Optimization Agent delivers proactive, intelligent automation to help security administrators close gaps in Conditional Access coverage by continuously scanning for unprotected users, apps, and devices, recommending policy updates or new policies aligned with Zero Trust principles, and enabling one-click remediation—all while reducing manual effort, improving policy hygiene, and enhancing organizational security posture. Microsoft Entra Conditional Access optimization agent - Microsoft Entra ID | Microsoft Learn. Replace screenshot with your agent screenshot and logo as needed.

Agent tasks: Policy gap detection and remediation, policy consolidation detection and remediation, detection and root cause analysis of policies causing failed sign-ins, phased rollout of policies, identification and remediation of misconfigured policies, ServiceNow integration, chat with agent

Agent workflow

Input: CA policy configurations, Intune app protection and device compliance policies, Entra user and group metadata, Entra application metadata, sign-in logs

Output: Policy recommendations, root cause analysis reports, natural language descriptions, report-only policy creation