CRM Solutions for Machinery Manufacturing

RekTec offers a tailored CRM solution for the machinery equipment manufacturing industry. Leveraging Microsoft Azure's capabilities like AI and cloud services, this solution integrates seamlessly with Dynamics 365.

Key Features:

Unified Customer Management: Build a 360 - degree customer view, enabling businesses to understand customer needs across sales, marketing, and service. For example, it helps track customer interactions from initial inquiry to after - sales service. Marketing Optimization: Through Microsoft Azure's data analytics, create targeted marketing campaigns. Analyze customer data to plan effective market activities, whether it's online advertising or offline exhibitions. Efficient Sales Process: Streamline the sales process from lead to order and then to payment. The solution automates tasks such as quote management and contract processing, improving sales efficiency. Predictive Maintenance: Integrate IoT with Microsoft Azure AI to monitor equipment in real - time. Predict potential failures and schedule maintenance in advance, reducing downtime and saving costs. Global Reach: With Microsoft Azure's global infrastructure, support multi - language and multi - time - zone operations. Comply with international standards like GDPR through a built - in compliance system, facilitating seamless global business expansion.

This comprehensive CRM solution aims to enhance customer satisfaction, optimize operational efficiency, and drive data - driven decision - making, enabling machinery equipment manufacturers to thrive in a competitive market.