Azure Cloud Support As a Service

Operational Excellence for Your Azure Environment

Whether you're just beginning your Azure journey or scaling a mature cloud footprint, Avanade’s Azure Cloud Support As a Service (AaS) provides the expert guidance and operational support you need to ensure your environment is secure, stable, and optimized for performance.

This flexible, subscription-based service gives you on-demand access to Azure experts and 24x7 incident resolution—so you can focus on innovation while we manage the complexity.

Key Outcomes:

• Health, Stability & Performance: We monitor and maintain the health of your Azure environment to ensure consistent performance and reliability.
• Expertise On-Demand: Gain access to certified Azure professionals with the right skills—when and where you need them.
• 24x7x365 Incident Resolution: Round-the-clock support ensures your Azure workloads are always protected and responsive.
• Maintenance & Engineering: Includes regular patching, Azure Architectural Assessments, and engineering support to keep your environment modern and secure.
• Dedicated Client Success Manager: A named Client Success Manager provides personalized support and ensures alignment with your business goals.

Designed to provide an affordable, high-value outsourcing solution for foundational Azure support making it easy for clients to buy, contract, and onboard, following a simple three-step process, ensuring the experience smooth and hassle-free.

This approach allows mid-market clients to start with foundational support and gradually expand their service portfolio as their needs grow.

Why Choose Avanade?

With decades of Microsoft expertise and a global team of Azure-certified professionals, Avanade is uniquely positioned to help you maximize the value of your cloud investment. We bring proven methodologies, deep technical knowledge, and a commitment to client success.

Let’s Get Started

Whether you're optimizing existing workloads or preparing for your next phase of cloud transformation, our Azure Cloud Support As a Service is here to help.