Beyondsoft AI Chatbot & AI Agent Platform

Revolutionize your business with Beyondsoft's advanced AI Chatbot Platform. Seamlessly integrating with Microsoft Azure, this solution is designed to enhance customer interactions, streamline workflows, and drive operational efficiency. Whether deployed in public, private, or hybrid environments, it adapts to your specific business needs while ensuring robust security and compliance.

Key Features: • Universal Bot: Detects user intents to route queries effectively. • Search Bots: Accurate information retrieval using Azure OpenAI and proprietary Retrieval Augmented Generation (RAG). • Agent Bots: Automate tasks with advanced AI/ML capabilities, integrated with third-party tools. • Low/No Code Management: Simplify bot and agent setup using intuitive management consoles. • Extensibility: Future integration with communication platforms (e.g., Teams) and data stores (e.g., Dynamics 365, Salesforce, ServiceNow). • Flexible Deployment: Options for public, private, or hybrid cloud environments to meet diverse needs. • Base Services: Includes Azure Active Directory (AAD) for security, comprehensive reporting, logging, and Azure OpenAI Service APIs for enhanced capabilities.

Core Engines: • AI/ML Engine: Uses Azure Cognitive Services for natural language processing, speech recognition, and translation. • Big Data Engine: Leverages Azure Synapse Analytics and Data Lake Storage for real-time analytics. • Workflow Engine: Powered by Azure Data Factory for seamless ETL and integration.

Use Cases: • AI Knowledge Assistant: Enhance customer service and knowledge management. • Business Optimization: Automate workflows and improve decision-making. • Advanced Analytics: AI-driven insights for deeper business understanding.

Deployment Process: The Beyondsoft AI Chatbot Platform ensures a high-quality, seamless deployment into Azure, providing a customizable, secure solution tailored to your specific needs. Our process emphasizes low code/no code bot setup, enabling rapid implementation with minimal technical effort:

1. Assessment: Conduct requirements analysis and develop a customization plan to align with business objectives.
2. Development & Testing: Build and validate chatbot solutions, leveraging Azure's secure infrastructure. Customize platform while utilizing low code/no code tools for streamlined bot setup and configuration.
3. Go Live: Deploy the solution in a production environment with comprehensive support, ensuring a smooth transition and efficient operation.

The total deployment timeline can vary, typically ranging from 6 to 12 weeks, depending on the scope and complexity of customizations.