Domain wise AI Knowledge Agents Ask. Cite. Retrieve. Repeat.

The Multi-Agentic AI Platform is a secure and scalable solution designed to transform internal knowledge access across departments. Built by atQor for a Pharmaceuticals company and adaptable to any enterprise, it leverages Azure OpenAI, Azure AI Search, Semantic Kernel, and Power Platform. Employees can ask natural language questions related to IT, HR, Regulatory, or Manufacturing and receive domain-specific, citation-backed responses. The platform intelligently routes each query to the appropriate AI agent trained on internal documents like SOPs, manuals, and policy files. By reducing search time, ensuring consistent answers, and enhancing productivity, the Multi-Agentic AI Platform helps enterprises unlock smarter, faster decision-making.

Key Features • Smart Domain Agents – Separate AI agents trained to specialize in HR, IT, Regulatory, and Manufacturing. • Cited Answers with Context – Responses link to specific sections of source documents hosted on SharePoint. • Natural Language Magic – Ask complex, real-world queries like “What’s the deviation handling process?” and get instant clarity. • SharePoint as a Brain – Centralized, event-driven content ingestion from your existing DMS. • Chat Wherever You Are – Secure access via WhatsApp or web browser. • RBAC Compliance – Document access tailored by role and department, powered by Entra ID. • Follow-up Ready – Engage in contextual conversation threads with memory-aware agents. • Inline Document Viewer – Instantly preview relevant paragraphs without opening entire documents.

Target Audience

The Multi-Agentic AI Platform is purpose-built for • Pharmaceutical and Healthcare Enterprises • Knowledge-Heavy Organizations (Compliance, HR, Manufacturing) • Internal Employees, Subject Matter Experts, Compliance Officers • CIOs, Heads of Digital Transformation, and Innovation Leaders

Whether improving internal support, enhancing compliance, or streamlining workflows, the platform meets the needs of both operational users and executive decision-makers.

Business Benefits • Slash document retrieval times by 80% • Ensure accuracy through verifiable, AI-powered responses • Minimize reliance on tribal knowledge & manual escalation

• Fast-track compliance readiness with instant policy access • Deliver uniform answers across teams and platforms

Customer Example Leading Pharmaceuticals company: Implemented multiagent AI platform to automate SOP and compliance knowledge access across departments, cutting response time by 70% and increasing document visibility across 5+ BUs.

Deployment Options • Web and WhatsApp-Based Chatbot: Accessible through browser and WhatsApp, offering a conversational interface for seamless knowledge access. • Azure-Native Architecture: Built using Azure OpenAI, Azure AI Search, Azure Functions, and Azure Cosmos DB for scalability, performance, and security. • Secure SharePoint & Entra ID Integration: Connects directly to your SharePoint Online document library with role-based access control powered by Microsoft Entra ID. • Hosted in Your Azure Environment: Deployed entirely within your organization’s Azure subscription, following Microsoft’s best practices for security, compliance, and governance.

What’s Included • Full-stack deployment & onboarding • SharePoint event ingestion automation • Multi-agent orchestration using Semantic Kernel • Secure chatbot on WhatsApp + Web • 7-day hyper care support per business unit

Pre-requisites • Active Azure subscription & OpenAI quota approval • SharePoint document library with folder taxonomy • Configured Entra ID with roles & groups • WhatsApp Business account with Meta Developer setup