Coforge's Copasys AI-Enabled Enterprise Platform

Copasys is an AI-enabled platform that automates quality control and compliance workflows for BFSI organizations. By replacing manual, sample-based audits with automated and intelligent audit engines, Copasys empowers insurers and lenders to achieve 100% coverage, reduce operational costs by up to 60%, and drive faster, more accurate compliance. With features like automated exception handling, near real-time dashboards, and Power BI integrations, it provides actionable insights and reduces turnaround time across audit functions.

Problem Statement/Challenges: Traditional quality control and compliance methods relied heavily on manual sampling audits—typically covering less than 5% of total cases. This limited scope led to high operational costs, increased risk of compliance gaps, and delays in reporting and decision-making.

Solution: Copasys is a US-patented, AI-powered solution designed to revolutionize quality control and compliance workflows for BFSI organizations. By replacing manual audits with intelligent automation, Copasys delivers advanced capabilities including Auto Audit, Checklist-based Audit, and Comparative Analysis Audit. The platform features automated exception handling with configurable workflows and near real-time dashboards that provide actionable insights, significantly reducing turnaround time across audit functions. With its AI-led architecture, Copasys ensures precision, scalability, and enhanced operational efficiency covering -

1. Business Rule Configuration
2. Audit result summarization
3. Configurable workflows and Automated Sampling
4. Inbuilt AI capability to intelligently classify documents and extract relevant data, enabling seamless rule execution through automated ingestion and straight through processing.

5. Integrating Microsoft Azure AI Services with Generative AI models to enhance rule summarization and configuration.
   

Value Proposition: Copasys delivers 100% audit coverage, reduces audit time by up to 70%, and cuts operational costs up to 60%. With centralized reporting and real-time business insights, it drives significant improvements in productivity and operational efficiency.