EXL Answers - Gen AI Based Business Intelligence Chat Bot

In today’s fast-paced enterprise environments, timely access to accurate insights drives smarter decisions and operational efficiency. EXL Answers is a secure, AI-powered chatbot integrated directly into Microsoft Teams/Slack, enabling users to interact naturally and get instant responses to data queries—without ever leaving their collaboration platform.

The chatbot connects with data sources and uses Gen AI to generate dynamic, context-aware responses in the form of text, tables, and charts. It operates securely, ensuring your sensitive data remains private by not directly training on client data. Accessible across both desktop and mobile versions of Microsoft Teams, EXL Answers delivers convenience and flexibility for users anytime, anywhere.

How It Works: Our EXL SMEs collaborate closely with your key stakeholders to understand your current collaboration environment, data landscape, and business needs. We accelerate deployment by leveraging a baseline chatbot framework integrated within your Microsoft Teams environment, rather than building from scratch. This approach enables faster time-to-value while maintaining flexibility.

We define the solution scope, detailed timelines, and effort estimates upfront, following a milestone-based delivery model to minimize risk of cost escalations. EXL Answers is hosted securely within your Microsoft Azure tenant, giving you full control, data privacy, and the ability to customize the solution to your organizational requirements.

The chatbot solution is highly extensible. Our SMEs work with your team to add features tailored to your needs — popular enhancements include:

Report Link Fetching: Enables the bot to provide direct links to relevant reports & dashboards upon request, helping users quickly access the right information.

Query Recommendations: Offers suggested questions or refinements based on user input, improving chatbot usability and engagement.

Key Features:

Natural Language Interaction: Users can interact with EXL Answers just like chatting with a colleague in Microsoft Teams. The chatbot understands conversational language, enabling intuitive and effortless querying without the need for complex commands or training.

Data-Driven Insights: EXL Answers leverages client-specific data to instantly generate comprehensive responses that include textual explanations, detailed tables, and visually rich charts. This empowers users to quickly interpret data, identify trends, and make informed decisions without waiting for manual report generation.

Secure and Private: The solution is designed with privacy as a priority. EXL Answers does not directly train on client data, ensuring that sensitive information remains confidential and compliant with industry regulations. Hosting within the client’s Azure tenant further guarantees data sovereignty and control.

Cross-Platform Accessibility: Whether on desktop or mobile devices, users can access EXL Answers seamlessly through Microsoft Teams. This flexibility supports remote and hybrid work models by enabling data access and decision support anytime, anywhere, directly from the familiar Teams interface.

Effortless Integration: The chatbot deploys quickly and smoothly within your existing Microsoft Teams environment, requiring minimal IT overhead. This reduces disruption and accelerates adoption across your organization, enabling teams to benefit from AI-powered insights without extensive setup or training.

Why Choose EXL Answers?

Leverage EXL’s deep expertise in AI and data analytics to transform client data into actionable insights directly inside Microsoft Teams.

Empower your teams with quick, reliable access to critical data insights without switching applications or disrupting workflows.

Ensure enterprise-grade security and privacy aligned with your compliance requirements.

Enhance productivity by delivering insights in the platform your teams already use daily.

Contact EXL today to bring intelligent, secure, and accessible data insights right to your team’s fingertips with EXL Answers.