FinOps: Advisory, Implementation, and Managed Services

The Kyndryl FinOps service supports cloud-native Microsoft Azure, other hyperscalers, and third-party tools to help customers establish and expand their FinOps practice or execute FinOps capabilities.

Customer challenges

Kyndryl and Microsoft address common FinOps challenges including:

• Lack of enterprise visibility and predictability of spend
• Overspend and underutilized cloud and non-cloud services
• Disconnect between spend and business outcomes
• Difficulty standardizing hybrid cloud costs across providers
• Challenges in budgeting and forecasting consumption
• Inability to drive financial accountability to users

Solution Overview

Kyndryl follows the FinOps maturity model from the FinOps Foundation, tailoring each customer’s journey to their goals and cloud deployment models.

Our engagement framework is three-pronged, supported by adoption and change management:

Step 1: Inform

Assess current state, design roadmaps, establish baselines, tagging strategies, and cost center contexts.

Step 2: Optimize

Iteratively implement technology and processes, identify optimization opportunities, and execute recommendations.

Step 3: Operate

Continuous monitoring and optimization ensure business outcomes and ROI, with optional managed services for governance and transparency.

Customer Business Outcomes

• Improved cost visibility and predictability: Clear understanding and forecasting across teams and providers to avoid surprise bills.
• Optimized cloud spend: Reduce unnecessary resources to increase profit margins and improve financial planning.
• Business value realization: Tie cloud spend to measurable business outcomes to evaluate ROI and align investments.
• Faster decision-making: Real-time financial data enables timely, informed resource adjustments.
• Enhanced collaboration: Align technology, business, and finance teams for shared cloud cost responsibility.
• Increased agility and innovation: Streamlined financial processes turn cloud spend into growth opportunities.

Why Kyndryl?

Kyndryl is a global IT outsourcing leader with 30+ years of experience, serving thousands of enterprise customers in over 60 countries. We design, build, manage, and modernize complex, mission-critical systems worldwide.

Our unique value:

As a certified FinOps service and platform provider with 300+ certified practitioners and multiple patents, we help organizations improve visibility, optimize costs, and enhance operational models. We advise on solutions to drive financial accountability and foster a cost-conscious culture for maximum ROI in cloud+ environments.

To learn more about how FinOps can optimize cloud costs, foster financial accountability, and promote a cost-conscious culture, visit us at FinOps Services.