Azure Cloud Deployment Services for Epic EHR IRE

UST’s EHR IRE on Microsoft Azure provides uninterrupted Epic data access during ransomware events via a secure, isolated replica of your operational environment. Deployed in just 8 weeks, it includes critical browser and mobile-access components plus embedded UST SentinelMind™ AutoRemediation and RCA Agents that detect issues, surface root causes, and guide resolution. This agentic AI system transforms response from reactive to intelligent, ensuring clinicians stay connected under pressure. UST also integrates UST FinOps Agents to monitor Azure resource usage, flag anomalies, and optimize spend. We help you maintain control, reduce downtime, and deliver measurable value from day one.

Advantages

• Internet accessible when production, reporting, and DR systems are offline during an attack.
• Intelligent agents monitor system health and trigger rapid recovery when every second counts.
• Fully isolated from your primary network and deployed in a separate domain.
• Built on secure, scalable Azure Infrastructure-as-a-Service (IaaS).
• Minimal network connectivity which can be instantly severed if needed.

Features

• Emergency access to patient data and critical workflows: All patient and operational data remains visible, ensuring clinicians can make informed decisions when other systems are offline.
• Isolated network & domain: The environment uses native Epic architecture and multi-factor authentication to protect access and enforce role-based security.
• Backups to immutable recovery vault: Critical records are securely preserved and shielded from tampering, ensuring a trustworthy recovery point.
• Limitations: The environment is not sized for full production use and supports only web and mobile access. Features like document management, third-party integrations, and the patient portal are intentionally excluded to reduce complexity and exposure.
• Integrated with UST SentinelMind™ Agentic AI for issue detection, RCA, and guided remediation: Embedded intelligent agents provide real-time monitoring, surface root causes, and suggest prescriptive actions to support continuity and accelerate response.

About UST With 12+ years of Epic experience, 10+ years of cloud transformation success, and 2,000+ certified cloud and Epic specialists, UST brings together deep healthcare knowledge and cutting-edge Agentic AI systems to help you move faster—with less risk, more insight, and measurable ROI.

UST offers health tech solutions that enhance trust, connectivity, personalization, and efficiency for healthcare and life sciences enterprises. Our human-centered approach creates a more caring and connected future at physical and digital health convergence. Our deep domain experts ensure clients swiftly adapt to evolving tech and regulatory landscapes so they can focus on their core objective of promoting better health and care. Discover our healthcare and life sciences work at ust.health.