Epic Transformation on Microsoft Azure

Healthcare providers are under immense pressure to improve outcomes, modernize IT infrastructure, and reduce operational cost. Epic on Microsoft Azure enables organizations to achieve agility, scalability, security, and innovation—all while maintaining focus on what matters most: delivering exceptional care.

UST brings together deep Epic, cloud, and cybersecurity expertise with a portfolio of intelligent agents that sense, reason, and act across every stage of your Epic cloud journey. These AI-powered agents enhance human decision-making, streamline delivery, and ensure resilience from planning through production.

What we deliver

Plan
Together we build a high-confidence business case for Epic on Azure, including TCO, ROI timelines, and third-party application readiness. The UST FinOps Agent forecasts cloud spend, enforces budgets, and aligns financial planning with strategic outcomes. The UST Discovery Agent maps application dependencies to streamline assessments and compress planning timelines.

Design
We design a secure, scalable Azure architecture tailored to your Epic environment. The UST InfraFlow Agent translates infrastructure specifications into Infrastructure-as-Code (IaC), enabling rapid, compliant provisioning. Our design approach also supports application rationalization for hybrid or full-cloud strategies.

Migrate
Together we enable fast, low-risk migration of Epic workloads like DR, PRD, IRE, and Non-PRD. Our UST QE360 SQUAD-TEC agents auto-generate test cases and validate systems post-migration. This reduces manual QA effort and accelerates cutover. Agentic automation ensures consistent, high-quality transitions at scale.

Operationalize
We prepare your IT teams for self-healing, resilient Epic operations in the cloud. UST Sentinel Mind AutoRemediation Agents monitor infrastructure health and resolve issues in real time. The UST PACE SentinelMind RCA Agent accelerates root cause detection and prescriptive remediation, minimizing downtime and improving SLA performance.

Customer benefits

1. Gain complete visibility into the business, financial, and technical implications of moving Epic to Azure.
2. Accelerate time to value with intelligent agents automating discovery, provisioning, testing, and remediation.
3. Lower operational overhead and reduce incident frequency through self-healing infrastructure.
4. Leverage Microsoft Azure funding and UST’s agentic delivery to de-risk and streamline your transformation.
5. Reduce TCO while boosting reliability, compliance, and care continuity.
6. Create ripple effects that improve care delivery, reduce costs, and build for boundless impact

Solution features

1. Flexible service models including advisory, migration, and managed services
2. Advisory powered by UST FinOps Agent and UST Discovery Agent for cost clarity and planning acceleration
3. Migration support enhanced with CI/CD automation and intelligent validation through UST QE360
4. Managed services featuring self-healing infrastructure, SLA monitoring, and RCA through UST Sentinel Mind agents

About UST
UST delivers digital transformation with a human-centered lens across the healthcare and life sciences ecosystem. We empower providers and payers to innovate confidently, automate intelligently, and align technology strategy with care outcomes. With more than 15 years of Epic and cloud expertise, and a 98% client retention rate, we’re trusted by leading health systems to execute high-stakes cloud programs with speed and integrity.

Learn more at ust.health