This offering is designed to give clients the flexibility to choose only the Managed Security Services relevant to their environment. AKAVEIL enables 24x7 security monitoring and operational support to strengthen your organization’s security posture with expert-driven insights and proactive response.

Key Inclusions:

• Continuous 24x7 monitoring of your existing SOAR tools (e.g., Azure Sentinel, Microsoft Defender).
• Timely incident reporting to CISO or designated stakeholders.
• Quarterly security posture reviews with detailed reporting.
• Actionable recommendations on identified vulnerabilities.
• Implementation support for recommended security measures (within defined scope and hours).

User Onboarding Process

1. Assessment Phase

• Comprehensive evaluation of your current security landscape.
• Access review and resource analysis by AKAVEIL’s Managed Services team.
• Stakeholder discussions for deeper understanding of current processes.
• Coordination with your CISO team to align with internal security procedures.

2. Implementation Phase

• Seamless handover to AKAVEIL’s Managed Services team.
• Development of SOPs and runbooks, documenting key contacts and workflows.
• Centralized control of security tools; client access restricted or read-only as appropriate.
• Integration with ITSM systems and alerting setup in collaboration with your team.

3. Managed Services Phase

• 24x7 monitoring of security alerts and event data.
• Monthly recommendations to enhance your Microsoft Secure Score or similar benchmarks.
• Governance and policy setup on Azure based on industry-aligned security frameworks.
• Prompt notification to the security team in case of alerts.
• Escalation and coordination with Azure or client teams for unresolved or high-risk issues.

Learn more at: https://www.akaveil.com