Challenges the product is addressing

● Proactively detects user churn in B2C and B2B Saas applications

● Continuously measure user engagement with six different metrics based on Context and Activity

● Help increase customer retention

● Help increase user engagement & Minimize loss of revenue by detecting chrun early

How the challenges are being addressed

● Using a proprietary algorithm developed by PTG which measures a user’s engagement with the app based on the following metrics -

- Overall Time Spent

- Overall Actions Performed

- Overall Custom Actions Performed

- Overall Engagement with Different Areas of the app (Identified by the Context)

- Frequency of Sessions

- User Flow Patterns identified by leveraging NGram patterns on user activity

● Multi-channel support – consistent user experience across all audiences/implementations & Fully secure, physically, and logically isolated, with data encrypted in transit

Product Highlights

● Build your own churn prediction engine in minutes

● Multi-Tenant platform that can enable B2B applications to provision automatic churn predictions to multiple clients with their own secure Churn Prediction AI model trained on their respective user data

● Real-Time observability and governance to observe activity of users in real time or analyse historic data to review past activity and engagement

● Combine Churn prediction AI with Recommendation Engines to address Customer Churn and Customer Engagement in the same process flow

● Correlate Churn Prediction & Recommendations with user activity to assess effectiveness of recommendations (Additional Feature)

● Simplified integration with your data and user experiences

● Multi-lingual support

● Self-learning, continually enhanced recommendations

● Fast, operates at scale and in real-time & Built-in monitoring dashboards and insights

Churn Prediction Engine Data MachinesFyrSoft LLC

Churn Prediction Engine Data Machines

FyrSoft LLC

Churn Prediction Engine Data Machines

FyrSoft LLC

Churn Prediction Engine Data Machines
FyrSoft LLC