Structure Every Client Conversation for Revenue

“The entire sales process is Discovery” — Kevin F. Davis, Author, Slow Down, Sell Faster!’

Most service providers sell solutions without first understanding their clients' business needs—so they miss opportunities, struggle to differentiate, and stay stuck in tactical relationships.

The Solution is Discovery

Discovery is the foundation for winning new business, identifying upsell opportunities, improving retention, qualifying leads, and leading strategic QBRs. It’s the engine of revenue growth.

getKambium – A Structured Discovery Framework to Win More Business

getKambium gives service providers a consistent, repeatable framework to run high-impact Discovery conversations. It helps you:

• Understand client goals, priorities, and pain points
• Align solutions and services to real business needs
• Build trust and uncover new opportunities
• Turn conversations into recommendations, roadmaps, budgets, and revenue
• Present business-led QBRs demonstrating value delivered

Key Features

• Pre-loaded Questionnaires – Structured prompts to surface client needs, gaps, and upsell opportunities
• Discovery Frameworks – Templates aligned with service provider sales motions, ready to deploy
• Client-Ready Reports – Auto-generate professional, branded reports in minutes
• QBR Automation – Focus client meetings on business value and next steps
• Workflow Integration – OpenAPI support to connect with PSA tools, CRMs, and CS platforms

What Do Service Providers Use getKambium For?

• Sales Discovery – New client onboarding and first meetings
• Sales Qualification – Validate Ideal Customer Profiles (ICPs)
• Upsell/Cross-Sell – Expand value in current accounts
• Industry Specific Audits e.g. MSP Cybersecurity – Lead structured, compliance-aligned conversations
• Strategy Workshops – Align long-term planning to actual business needs

Benefits

• Grow revenue from existing clients
• Accelerate value delivery for new accounts
• Reduce prep time for strategic meetings
• Empower junior AMs to lead impactful conversations

What Our Users Say

• “Structures conversations around business problems”
• “Elevates the conversations we have with clients”
• “Every new customer needs a sales discovery — to qualify out”
• “Awesome questions”
• “Unearths so much”
• “Major differentiator”
• “Consistent reports”
• “Replaces spreadsheets”
• “Saves 50%+ time”
• “Makes clients sticky”
• “Helps us win business”

Target Audience

Technology Service Providers (TSPs)
Account Managers, Sales Leaders, vCIOs

Pricing

Free trial available. Paid plans start at $149/month per user.

Publisher

getKambium Ltd
Auckland, New Zealand | Serving US & global MSPs