Company Overview

Insightin Health provides a healthcare member and provider engagement platform that enables health plans (payers) to quickly identify, understand, and outreach to members and/or providers to improve satisfaction, conduct assessments, and close gaps in care.

Our Solution: From Insights to Engagement in Seconds

Insightin Health's inGAGE™ platform integrates advanced data analytics with intelligent engagement tools, empowering health plans to take immediate action, enhance quality and clinical outcomes, and drive measurable improvements in key performance indicators.

Key Benefits & Capabilities:

Smarter Engagement & AI-Driven Personalization

• Real-time smart segmentation that continuously learns from data to optimize outreach
• AI-powered engagement strategies that recommend the best next action for each member
• Predictive insights to anticipate member behavior and proactively drive outcomes
• Omni-channel engagement with personalized messaging across text, email, phone, and mail
• Secure cloud-based platform that integrates structured and unstructured data for deeper insights

Quality Improvement & Care Management

• Close gaps in care with data-driven identification and personalized outreach
• Automate and scale clinical engagement across multiple communication channels
• Seamless workflow automation to enhance efficiency and reduce administrative costs
• Book visits, activate health programs, and track real-time impact for members and providers

Assessment Navigator: Turning Insights into Action

• Identify & proactively reach members in need of assessments
• Deploy dynamic, customized assessment forms to gather critical health data
• Trigger real-time follow-ups based on responses to drive interventions

Satisfaction Accelerator: Enhancing Member Experience

• Predictive Member 360 to uncover key satisfaction drivers
• Behavioral-based segmentation for highly targeted and effective outreach
• Optimize engagement strategies by continuously learning from real-time insights