Work 365’s Self-Service Portal enables Microsoft CSP partners and MSPs to give end customers a secure, branded portal to manage licenses, subscriptions, Azure usage, billing, and service requests, reducing support costs and improving customer satisfaction.

Empower your customers with transparency and control

The Work 365’s Self-Service Portal gives Microsoft CSP partners and Managed Service Providers (MSPs) a branded, customer-facing portal where end users can view and manage their own subscriptions, Azure usage, licenses, and invoices. By shifting recurring support and billing requests to a secure self-service experience, partners reduce manual workload, increase efficiency, and improve customer satisfaction.

Key Capabilities

Microsoft Partner Center Integration: Direct API integration ensures accuracy of subscription data and alignment with CSP billing automation.

Subscription & License Management: Customers can manage Microsoft 365, Dynamics 365, and Azure subscriptions directly through the portal.
NCE Aware: Built-in guardrails to ensure changes are in line with Microsoft's Commercial requirements.
Invoice & Billing Transparency: Provide customers with real-time visibility into invoices, payment history, and upcoming renewals.
Service Request Automation: Streamline support with automated workflows for common requests, from new license provisioning to billing queries.
Branded Customer Experience: Configure the portal with your logo, theme, and custom content to deliver a white-labeled experience.
Role-Based Access & Security: Built on Microsoft Power Platform and integrated with Azure Active Directory for secure authentication and granular user permissions.
No-Code Configuration: Built on Microsoft Power Platform, the portal allows partners to extend, customize, and automate workflows without writing code.
AI-Ready Platform: Designed to integrate with Microsoft Copilot, Power Automate, and AI services to enable intelligent recommendations, predictive support, and smarter customer engagement.

Benefits for Partners

Reduce support ticket volume by enabling self-service for common subscription and billing requests.
Improve cash flow and customer retention with faster request turnaround and billing transparency.
Strengthen brand presence with a professional, partner-branded customer experience.
Scale efficiently by serving more customers without increasing operational overhead.

Empower your customers, streamline operations, and grow your Microsoft Cloud business with Work 365’s secure, intelligent self-service portal.

https://www.wetransact.io/

Client Self Service Portal for CSP and MSPsWORK 365

Client Self Service Portal for CSP and MSPs

WORK 365

Client Self Service Portal for CSP and MSPs

WORK 365

Client Self Service Portal for CSP and MSPs
WORK 365