ITagree is The Agreement Lifeguard, providing Managed Service Providers with the legal agreements, support and updates they need when delivering services to their customers. With the right contracts in place with customers, MSPs can navigate everyday challenges and address opportunities while being responsive to change and managing risks. Think ITagree for Agreements, Support and Updates.

Agreements:

Package includes five agreements to use with all your customers, plus ongoing guidance and support. The agreements typically include Master Terms & Conditions plus four service specific agreements.Service begins with an Agreement Selection Session where the required mix of agreements is determined. Options include agreements for:

• Managed Services,
• Cybersecurity Services,
• Reselling Microsoft 365/ Azure and other third party services,
• Back-up Services,
• reselling VoIP and internet connectivity,
• Projects,
• Master Terms & Conditions,
• Hardware as a Service,
• BCDR,
• Private Cloud Hosting,
• SaaS Agreements, and more.

Support:

Get all the help you need with setting up your agreements and using them with your customers with our ongoing guidance and support.

Support tools include:

• weekly Agreement Setup Sessions,
• on demand video guidance
• a dedicated Customer Success Manager.
• Plus get assistance when you need via our Ask ITagree Support for questions on Agreement Setup, implementing agreements and changes requested by customers and more.

Updates:

Things never stand still for MSPs. Your services change, the market changes and the law changes, so your agreements need to change too. ITagree looks after you here with agreement updates.