The SmartConX SharePoint and Khoros Community Data Connector is an intelligent integration solution that enables users to effortlessly extract Khoros community data (e.g., from Zendesk) and transmit it to SharePoint in multiple document formats. Designed for efficiency and scalability, this connector supports syncing key community entities like users, tickets, articles, and comments directly into SharePoint folders, empowering analytics in Power BI and enhancing content-driven collaboration.

SharePoint serves as a robust platform for document management, content organization, team collaboration, and workflow automation. When paired with this connector, organizations can establish a centralized, searchable repository of dynamic community data while enabling rich reporting capabilities for strategic insights.

Features

• Intuitive Data Management: Automatically organizes and stores community data in structured SharePoint folders, supporting multiple document formats including CSV, Excel, and JSON. Ensures seamless access and collaboration across all teams.
• Enhanced Search Capabilities: Leverage SharePoint’s advanced search functionality to quickly locate and retrieve relevant documents or data sets.
• Advanced Power BI Connectivity: Establish seamless integration with Power BI to enable rich dashboards and real-time analytics using synced community datasets.
• Scheduled Synchronization: Configure periodic sync cycles to ensure SharePoint folders reflect up-to-date data without manual effort supporting operational accuracy and governance.