osTicket is an open-source help desk and ticketing system designed to manage customer support requests efficiently. It converts emails, web forms, and calls into tickets, allowing teams to track and resolve issues seamlessly.

Features of osTicket:

• Converts incoming emails, phone calls, and web requests into support tickets.
• Web-based interface for managing, tracking, and prioritizing tickets.
• Customizable workflows, ticket filters, and automated responses.
• Support for multiple departments, agents, and user roles.
• Integration with third-party applications via APIs and plugins.

To Access Osticket web interface navigate to http://your-domain-ip

Disclaimer: osTicket is distributed under the GNU General Public License (GPL). We are not affiliated with or endorsed by the official osTicket project.