NexusTek’s Hybrid Cloud Managed Services deliver 24/7/365 monitoring, management, and optimization across Azure and hybrid cloud environments—freeing your IT teams to focus on driving innovation and accelerating business growth.

About NexusTek Hybrid Cloud Managed Services

Built for mid-sized enterprises ready to modernize IT and meet today’s business demands, NexusTek Hybrid Cloud Managed Services deliver continuous governance, intelligent automation, and expert operational support to keep environments resilient, compliant, cost-efficient, and future-ready.

Our tiered service models are tailored to your unique operational needs—ranging from L1 incident management to L4 strategic cloud optimization—ensuring always-on operations supported by skilled Azure and hybrid cloud specialists.

NexusTek’s comprehensive managed services include around-the-clock monitoring, incident response, patching, backup validation, workload optimization, continuous security management, and more—all aligned with Microsoft best practices and frameworks to maximize uptime, improve performance, and accelerate issue resolution.

Key Features and Benefits

• 24/7/365 Monitoring: Proactive monitoring and resolution—with L1 to L4 support options—for Azure, NexusTek Cloud, and on-premises systems
• Integrated Governance: Governance-Ready Operations Models, built on Microsoft Cloud Adoption Frameworks
• Azure-Native Management Tools: Utilization of Azure Monitor, Microsoft Defender for Cloud, and Azure Automation
• Operational Best Practices: Incident, change, problem, and knowledge management aligned to ITIL standards
• Workload Optimization: Cost and performance tuning leveraging Microsoft Cost Management and governance tooling
• Patch & Backup Management: Full lifecycle management of patching and backup validation
• Security & Compliance: Continuous security posture management leveraging Azure Policy and Microsoft Defender for Cloud
• Cloud Expertise: Participation in Change Advisory Boards (CAB), infrastructure-as-code (IaC) deployments, and procedure documentation processes
• Service Management & Reporting: Monthly reporting, quarterly business reviews, and continuous service improvement