Connected Copilot for ServiceNow is a cutting-edge solution designed to enhance enhances business productivity by leveraging pre-integrated adapters, real-time data fetching, and automation to reduce operational costs and improve user experience. The implementation leverages Azure OpenAI, Microsoft Copilot Studio, serverless architecture (Azure Functions), and low code/no code platforms (Power Automate). The solution aims to save license costs and improve productivity for business end users.