Refinery, the Quorum Cyber Security Copilot agent, transforms how security teams handle phishing alerts inside Microsoft Sentinel. Every day, analysts face a flood of user-reported phishing emails, most of which turn out to be false alarms but still consume valuable time and energy. Refinery cuts through this noise by automatically analyzing each reported email using Microsoft Defender signals and real-time threat intelligence. It applies smart automation and probability scoring to quickly separate genuine phishing threats from benign or false positives.

The agent scales effortlessly to manage sudden surges in phishing reports, delivering consistent and precise detection no matter the volume. Factors like the start of a university term, large marketing campaigns, seasonal sales periods, or major geopolitical incidents can all trigger sharp increases in phishing attempts targeting our customers. This reliability ensures security analysts maintain steady operations without becoming overwhelmed or slowed down.

The payoff is clear: analysts are freed from chasing false positives and benign alerts, allowing them to focus their expertise on genuine phishing attacks that pose real risks. By automating initial triage, Refinery can reduce analyst workload by up to 80%, helping to prevent SOC overload and significantly reduce analyst burnout.

In short, Refinery is your inside Sentinel ally to slash alert overload, boost analyst productivity, and strengthen your overall security posture. It’s not just about saving time; it’s about shifting your SOC from reactive firefighting to confident, proactive defense. For organisations focused on enhancing SOC efficiency and improving phishing threat response, Refinery provides a proven, scalable solution to achieve those goals.