Surepayd cuts through Order to Cash (O2C) complexity, providing a simple, yet powerful platform for finance, credit, sales, and technology teams to focus on the work that matters.

You can start using Surepayd today to automate your Order to Cash lifecycle.

What Are You Losing by Not Using SurePayd?

Every day without SurePayd could be a day you're losing money, productivity, and customer goodwill. Here’s what’s slipping through the cracks:

1. Lost Revenue from Late Payments & Write-Offs, Surepayd increases payment activity, access to contemporary payment methods as well as timely reminders.

2. Hidden Operational Costs, Surepayd reduces manual workload for your people by up to 40%. Automation for most repetitive tasks as well as the assistance of AI, tuned to AR tasks.

3. Increased Cash Flow Risk, Surepayd cuts Days Sales Outstanding (DSO) by up to 28% in the first year.

4. Poor Customer Experience Hurts Retention, Surepayd vastly reduces inbound calls through an intuitive, mobile friendly self-service customer portal with real-time data and payments.

5. Missed Cost Savings, Surepayd delivers cost savings through process automation.

The Bottom Line?

Not implementing SurePayd means you're leaving money on the table—through delayed payments, high operational costs, poor customer experience, and inefficient cash flow management.

Instead of thinking about FTE reduction, consider how much revenue, efficiency, and customer satisfaction you're sacrificing every single day. Activate Surepayd today to experience the uplift.

This offer is for Surepayd with no minimum commitment, you can terminate in any month if you cannot see the uplift in your productivity, customer experience and cashflow.

Services included

Customer Portal

self-service, mobile responsive, presented on sub-domain provided by you (https://payments.[yourdomain]) and accessible to your Customers via the URL or from links in emails and SMS.

Payments & Refunds

1. Autopay;

2. Payment Methods: Visa, Mastercard, Amex, direct debit. PayTo and PayID subject to separate fees;

3. Payment Schedules/Arrangements that are to be set by the Customer and cannot be altered by the customer;

4. Future dated payments & promise to pay;

5. Ad-hoc payment and ad-hoc payment request

6. Early settlement discount rules;

Customer Engagement / Dunning / Reminder Strategies

Surepayd provides a reminder strategy engine and workflow system that automates communications with your Customers. Customer Engagement enables:

1. Email Notifications and Reminder Templates

2. SMS Notifications and Reminders Templates

3. PDF Letters for attachment to Email or for Print Templates

Statements

Statement PDF to be produced in agreed format to include all open items and Account Balance on nominated date e.g. 2nd of month.

Tasking and Work Day

1. A/R collections.

2. Payments.

3. Disputed invoices.

4. Customer notifications or enquiries.

5. Task routing

6. Task assignment when staff are on leave

7. Task aging reporting