About the Solution:

Citrix Flex is a flat-rate, persona-based, end-to-end Citrix DaaS offering with built-in infrastructure. Managed by Wipro virtuadesk as a Citrix partner, it is designed to maximize for cost efficiency, streamline operations, and simplify virtual desktop delivery.

With Citrix Flex, organizations gain access to a pre-packaged, cloud-hosted Citrix platform, delivered from Microsoft Azure, with built-in security, monitoring, lifecycle management, and predictable per-user pricing. The solution supports a broad range of user personas (Task, Knowledge, Power, Modern users) and delivers Windows desktops and apps securely to any device, anywhere.

Wipro virtuadesk is a comprehensive Desktop-as-a-Service (DaaS) or Virtual Desktop Infrastructure (VDI) solution designed to enable secure, remote, and cloud‑based desktop and application access.

Wipro, a strategic partner of Cloud Software Group (Citrix) brings deep expertise in delivering and supporting Citrix technologies across global enterprises. With the introduction of Citrix Flex, Wipro further strengthens its ability to offer simplified, secure, and scalable virtual workspace solutions that align with your cloud-first strategy.

Solution Landscape:

The Citrix Flex solution is built on a suite of Citrix Cloud and Microsoft Azure services, delivering a secure, persona-based Desktop-as-a-Service (DaaS) experience:

• User Persona Assessment – Identify and classify users based on roles, workloads, and access needs (task worker, power user, modern user etc.)
• Solution Mapping – Match each persona to a predefined desktop or app experience using Citrix Flex templates
• Flex Credit Commitment – Purchase Citrix Flex using fixed-rate Flex Credits
• Partner Onboarding – Wipro, as the Citrix Flex partner, is onboarded to deliver, manage, and support the environment
• Infrastructure Provisioning – Pre-integrated Citrix Cloud control plane and Azure-based infrastructure is deployed by the partner
• Application Delivery – Apps and desktops are assigned based on persona needs and securely delivered via Citrix DaaS
• Security & Policy Setup – User policies, security controls, and access restrictions are configured
• End-User Enablement – Users access their virtual workspace through Citrix Workspace or browser with SSO and Microsoft 365 integration
• Ongoing Management – Wipro handles day-to-day monitoring, performance tuning, patching, and support
• Optimization & Reporting – Regular reviews for usage, experience metrics, and Azure credit optimization to ensure ROI

Solution Benefits: