How it works?

Behaviour Analysis:

Our verbal behaviour differs from what we think we do. Behaviour Analysis records what people actually do in conversations, rather than how they feel or what they intend to do.

Classification

Each time someone speaks, their behaviour is classified into categories such as making proposals, providing information, summarising, etc. Ultimately, an objective summary is produced of what each person did in the meeting.

Examples

«Why do you think we need a policy?» [Seeking Reason]

«There are probably procedural issues.» [Giving Information]

«Why don’t we ask the others what they think?» [Proposing Procedure]

Behavioral Psychology

Behavioural Analysis is grounded in behavioural psychology. Research into this field began in the 1970s and it has since been applied in leadership development by global companies.

Key Value

Raise awareness, encourage reflection, and provide repeatable, objective measurements to identify opportunities and track genuine improvements.

Why it matters

Effective communication is one of the most valuable skills in both work and everyday life. It is also the foundation of good teamwork. However, there are often no practical ways to measure and improve communication. Without clear feedback, it is difficult to know which behaviours help a discussion move forward and which ones hold it back.

Behaviour Analysis

Behaviour Analysis provides that feedback. It looks at what people actually do in conversations and it creates a clear record of how discussions unfold. It turns communication into something concrete, measurable, and easier to change.

Speech in FactsXOR digital GmbH

Speech in Facts

XOR digital GmbH

Speech in Facts

XOR digital GmbH

Speech in Facts
XOR digital GmbH