Amdocs Cloud Development Environment Solution

Modern development teams are burdened by legacy processes, inconsistent environments, and high operational overhead. Developers often juggle multiple roles—ranging from infrastructure and security to testing and DevOps—while navigating fragmented toolchains and compliance risks. A growing challenge is also the enablement of AI within developer workflows, where most environments lack the structure and integration needed for intelligent agents to contribute meaningfully.

Amdocs’ Cloud Development Environment (CDE) is a transformative platform that modernizes the software development lifecycle by providing secure, scalable, and intelligent cloud-hosted workspaces. Built around the Coder.com technology stack and reference architecture, CDE leverages containerized development environments to deliver consistent, high-performance experiences across teams.

These ready-to-use environments are deeply integrated with enterprise tooling ecosystems and issue tracking systems, enabling development tasks to be assigned directly—just as they would be to a human engineer..

CDE is fully compatible with all AI agents and frameworks, empowering both human developers and autonomous agents to plan, code, debug, and triage efficiently. This seamless integration allows AI agents to operate as first-class contributors in the development process, accelerating delivery and reducing manual overhead.

Delivery Model

The CDE solution is delivered through a structured, agile engagement model:

• Discovery & Design: Collaborative workshops to define architecture and success criteria. • Foundational Infrastructure Deployment: Infrastructure setup using Terraform, Helm, and ArgoCD. • Pilot & Feedback: Onboard users, gather feedback, and optimize configurations. • Production Rollout: Full-scale deployment with integrated security, observability, and identity systems and enablement of additional use cases. • Operational Transition: Embed SRE practices and define support processes.

CDE can be deployed using Amdocs’ proven reference architecture for rapid enablement or tailored to align with a customer’s existing infrastructure, tools, and governance models—ensuring a seamless fit into any enterprise environment.

The solution is built on a cloud-native architecture, leveraging Microsoft Azure managed services such as Azure Kubernetes Service (AKS), Azure Database for PostgreSQL (or Azure SQL Database), and GitOps workflows. It adheres to Infrastructure as Code (IaC) principles using tools like Terraform and Helm, and aligns with the Microsoft Azure Well-Architected Framework to ensure operational excellence, security, reliability, performance efficiency, and cost optimization.

Why Amdocs? Amdocs brings deep, proven experience in integrating modern development platforms like CDE into complex customer ecosystems. We understand that developer workflows are nuanced, and that AI-driven productivity only succeeds when it’s deeply embedded into the tools and processes developers already use. With our expertise in enterprise-scale integration, we ensure that CDE doesn’t just work—it works for you. From aligning with security and compliance requirements to optimizing for performance and usability, Amdocs delivers the scale, insight, and precision needed to make cloud-native development environments truly transformative.

Key Benefits:

Accelerated Developer Onboarding - Developers can contribute code on day one with pre-configured, self-service workspaces. Eliminates setup delays and “it works on my machine” issues through standardized environments

Enhanced Developer Experience - Decouples development from physical devices, enabling remote, browser-based access to powerful cloud-hosted IDEs.

Seamless integration with GenAI assistants (e.g. co-pilot) boosts productivity

Agentic AI Enablement – Empowers your teams to assign tasks directly to AI agents from issue trackers, enabling CDE Workspaces to execute tasks in parallel. This frees up your team to focus on higher-value, strategic work.